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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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lawrence sanchez

June 10, 2025

5  out of  5
rating by lawrence sanchez
"Vanessa has been a godsend. I was looking for insurance coverage and not having much success until I met Vanessa. Since, I’ve had nothing but a great experience dealing with Vanessa and State Farm. Quick to respond to any questions and always offers the best coverage for the price. I would strongly recommend Vanessa’s State Farm business."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ronald Martinez

March 28, 2025

5  out of  5
rating by Ronald Martinez
"Excellent service!! Always friendly and great to have as a state farm representative!! I always recommend her!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Hunter Hall

February 5, 2025

5  out of  5
rating by Hunter Hall
"Super polite and easy to work with. Moved here from out of state and had to switch insurance ASAP - was able to take care of everything in less than 20 minutes with Vanessa."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Patrick Spagnoletti

February 4, 2025

5  out of  5
rating by Patrick Spagnoletti
"Since moving to New Mexico, we’ve made several property AND vehicle changes….some planned, some rather sudden. All I have to do is email my insurance agent Vanessa, and it’s taken care of, immediately. I always receive a confirmation email, so I never have to follow up with a reminder to ‘don’t forget to ————‘. We’re very pleased to be with State Farm Insurance!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mary Ellen Junttila

August 31, 2024

5  out of  5
rating by Mary Ellen Junttila
"The staff is always willing to work with you to make your issues turn out in your favor. I am so grateful to be apart of State Farm. I will continue recommending you to my friends."
We responded:
"Thank you! We appreciate your business"
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Jennie Platero

August 28, 2024

5  out of  5
rating by Jennie Platero
"Great & satisfying customer service! I got a live person to speak with on my phone calls! Each time I called Vanessa, our agent, she responded to my phone calls with prompt and satisfactory answers. She is very professional. Thank you!"
We responded:
"Thank you! We appreciate your business"
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Albert Romero

June 7, 2024

5  out of  5
rating by Albert Romero
"Very helpful and truthful on everything. They say very respectable people and love having them for my insurance."
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J

May 28, 2024

5  out of  5
rating by J
"Looking for insurance in Albuquerque? Look no further! I had the pleasure of working with Vanessa and her fantastic team! 🎉 Each one is attentive to detail and is a true professional in the insurance industry. ✅ They are always happy to answer any questions and are prompt at fixing problems. Their service is so exceptional that I wish I could leave more than five stars. Thank you, Vanessa and team! 😊 I'm excited to continue working with you as you have gone above and beyond. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Joseph! We appreciate your business!"
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Gabriella Martinez

May 3, 2024

5  out of  5
rating by Gabriella Martinez
"Great agency! AMAZING customer service. Highly recommended."
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Celis Ismael

April 19, 2024

5  out of  5
rating by Celis Ismael
"Samantha frausto helped me on my policy and she was very friendly and helpful. By far the best customer service I have received. All The women at the office were ready to help. Highly recommended 👌"
We responded:
"Thank you! We appreciate your business."
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Sheryl Roy

April 17, 2024

5  out of  5
rating by Sheryl Roy
"This agency is very professional. Enjoy working with them. Sophia goes above and beyond!"
We responded:
"Thank you! We appreciate your business."
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Maria Chaparro

April 17, 2024

5  out of  5
rating by Maria Chaparro
"The agent Sophia Moreland from the office was so helpful ,she is a really nice woman, she respond to all my questions, She helped me with everything I needed."
We responded:
"Thank you! We appreciate your business."
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Hannah O'Donnell

April 17, 2024

5  out of  5
rating by Hannah O'Donnell
"Vanessa has been extremely helpful with finding the insurance we need at a great price. Appreciate all your help!"
We responded:
"Thank you! We appreciate your business."
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StephL0082

April 17, 2024

5  out of  5
rating by StephL0082
"Vanessa was great. She took the time to answer questions."
We responded:
"Thank you! We appreciate your business. "
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Patricia Tenorio

April 17, 2024

1  out of  5
rating by Patricia Tenorio
"Unfortunately my experience with this agency was not a positive one. They were inattentive and unresponsive. I had 8 policies with them and would have hoped my account would have merited more attention. Sophia was difficult to reach as she was always on another line or with another client. I also did not appreciate her handing over my account to a part time employee working from home who was completely unfamiliar with my account. Because of their incompetence one of my home policies was cancelled because Gabriella (part-timer) or Sophia never submitted photos of one of the properties to the underwriter. I sent these to her twice. I also received notice that they were not going to be able to insure one of my properties because of leaks in the house. This was a new house and they had already insured it! I also requested clarification on my billing and all I received was a billing snapshot.I never received a phone call or e-mail until I transferred my business to another agency. The new agency is now trying to sort out my account. I am very happy with them and they are more than happy to service my needs."
We responded:
"We appreciate you letting us know that we are not meeting your expectations. Please know we care about you and your family and work very hard to take care of our customers. "
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Frank Ortega

April 16, 2024

5  out of  5
rating by Frank Ortega
"Absolutely the best experience I’ve ever had with an insurance agent! Sophia was very helpful and knowledgeable. Plus she and State Farm saved me two thousand plus dollars a year over my previous insurance company."
We responded:
"Thank you! We appreciate your business."
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David Derksen

April 12, 2024

5  out of  5
rating by David Derksen
"We worked with Sophia Moreland on 3 policy quotes and were able to get a very detailed explanation of all our questions. Matching exact coverage on our existing insurance company coverage was mandatory for a fair comparison. Auto alone saved us $428 for 6 months! In spite of the savings, Sophia was the best agent we have ever worked with in many years. We highly recommend her!!!!!"
We responded:
"Thank you! We appreciate your business."
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Steven Gutierrez

April 8, 2024

5  out of  5
rating by Steven Gutierrez
"Excellent customer service, awesome staff always there when I need them."
We responded:
"Thank you! We appreciate your business."
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Steven Gutierrez

April 8, 2024

5  out of  5
rating by Steven Gutierrez
"Excellent customer service, awesome staff always there when I need them."
We responded:
"Thank you! We appreciate your business."
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Silvestre Garcia

April 7, 2024

5  out of  5
rating by Silvestre Garcia
"Muy amable siempre amable"
We responded:
"Thank you! We appreciate your business."
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Griselda Morales

March 31, 2024

5  out of  5
rating by Griselda Morales
"Vanesa save me $150 on my insurance. She is very kind and with excellent customer service, highly recommend her place"
We responded:
"Thank you! We appreciate your business."
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Tyanna Herrera

March 12, 2024

5  out of  5
rating by Tyanna Herrera
"Very helpful!!"
We responded:
"Thank you! We appreciate your business."
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Richard

January 6, 2024

5  out of  5
rating by Richard
"All ways ready to help Vanessa is really nice to deal with awesome staff"
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Bernadette Romero

January 6, 2024

5  out of  5
rating by Bernadette Romero
"Great customer service"
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Eliza Duarte

December 20, 2023

5  out of  5
rating by Eliza Duarte
"Not only did Venessa give me a good rate with full coverage I was able to save $60 ! I had root for more and they covered less. Also very happy with the customer service. Samantha gave accurate information and explained to me in detail what I was paying for. Sophia reassured me what I insurance best fit my needs and the plans that were offered."
We responded:
"Thank you! We appreciate your business."